FAQ
Here you will find all frequently asked questions about books, constellations, coaching and retreats.
If you choose to take part in your own constellation, The Fountain’s constellation facilitator will explore what is going on in your family system. A maximum of six people receive their own constellation during each constellation day and sit next to the facilitator. The others participate as representatives. As a representative, you help to make visible what is going on in the family system of the person who asked their question. You will surely notice that you have been asked to serve as a representative for good reason. In many cases, it speaks to your own themes or issues. When you serve as a representative, you also become more systemically clean.
No, you are not. We work with representatives (other participants) in family constellations. They will represent members of your family. When you serve as a representative, you tend to “receive” information that you could not otherwise possibly have known. Representatives can therefore reveal what is really going on at a deeper level. This can be quite unlike how things appear in everyday life. We do not know exactly how it works, but nevertheless, it does. How wonderful that we as humans can work together to make visible what is going on deep below the surface.
Please email your question to
Voel je welkom om contact met ons op te nemen bij complexe situaties zoals bij adoptie of in geval van een donor.
The following conditions apply to the cancellation or rescheduling of any constellation days, workshops, or readings:
- You are welcome to cancel free of charge 4 or more working weeks prior to the date of the constellation day, workshop, or lecture. Simply send us an email and we will be happy to assist you.
- If you cancel your participation up to 5 working days prior to the date of the constellation day, workshop, or lecture, we will refund 50% of the participation fee to your bank account.
- If you cancel your participation 5 working days or less prior to the constellation day, workshop, or lecture, you unfortunately forfeit your investment. The reason for this is that given such short notice, we cannot offer others the opportunity to participate. Moreover, our venues do not accept last-minute changes to the number of participants.
Participation in a constellation day with your own constellation is £425 including VAT.
Participation in a constellation day as a representative is £142 including VAT.
The first book about the fountain metaphor is The Fountain: Find Your Place. In this book, Els van Steijn explores in detail the metaphor of the fountain, the three ways of ascending, assuming your place, and descending.
This is our advice. By starting with the first book, The Fountain: Find Your Place, you gain insights into where you are currently standing in your family system in terms of your inner stance and how you can descend to your place. This is where it all starts. You can then make systemically sound choices from that place. Els shares her insights regarding this in her second book, The Fountain: Make Wise Choices. This book also discusses how systemic laws apply to organizations. Finally, the third book is about fully living and celebrating your life.
The English books were narrated by Jackie Davis.
We are truly sorry for the inconvenience. We promise to resolve the issue. Please
Books can be returned within 14 days after the delivery date. The return costs are for you as the customer, and of course, the book must not show any signs of wear or damage.
The coaching program consists of six 90-minute sessions and, halfway through, your own constellation on a constellation day. We can also schedule an evaluation after three sessions. If appropriate, we can plan a follow-up appointment after the sixth session. The coach determines what the best course of action is in each case.
Please visit this page for detailed information about the costs of a coaching program.
There is no charge for an initial consultation. It is non-binding and free of charge and is for the purpose of determining whether The Fountain’s coaching program is the right choice for you. At the same time, that initial meeting is also an opportunity for the coach to explore whether the two of you would be a good fit. In the unlikely event that you do not feel a connection with the coach in question, you are always welcome to schedule a second intake interview with a different coach.
You can arrange this directly with your coach. You should have your coach’s contact information, such as a cell phone number and an email address. If you do not have this information, feel free to email us and Carina, Dillian, or Lindsay will be happy to help you.
You can book your participation via the website and pay by iDEAL, Bancontact, or credit card.
After receiving payment, we will send you a confirmation by email (please be sure to check your spam folder if you do not see the confirmation in your inbox).
When you enroll in a coaching program, you can choose to pay per session, per 3 sessions, or per 6 sessions. The invoice for the coaching program can be sent to you, the client, or your employer.
If you fall behind on payments, your coach cannot keep your appointments until payment is completed.
Thank you for wanting to invite Els to your event! You can email your request to Sietske Banda, The Fountain’s CEO. Please indicate the type of event, the location, the expected number of visitors, and what kind of contribution you would like Els to make. Due to her full schedule, Els has limited opportunities to accommodate requests. That said, we will always consider your request and provide a response.
Thank you for wanting to interview Els. You can email your request to Sietske Banda, The Fountain’s CEO. Please indicate which magazine, newspaper, or podcast it concerns. Due to her full schedule, Els has limited opportunities to accommodate requests. That said, we will always consider your request and provide a response.
You can email your proposal to Sietske Banda, The Fountain’s CEO.